Terms and Conditions – Aerial Photography Services
These Terms and Conditions (“Terms”) apply to all Aerial Photography & Videography services provided by Inside Out Virtual Tours (“the Company”) to the Client.
1. General
1.1 These Terms and Conditions apply to all aerial photography services provided by Inside Out Virtual Tours (“the Company”) to the Client.
1.2 By confirming a booking, the Client agrees to these Terms.
2. Weather Conditions
2.1 Aerial photography is weather-dependent. Operations may be postponed or canceled due to rain, strong winds, fog, or low visibility.
2.2 The Company reserves the right to make a final decision on weather suitability up to the time of flight.
2.3 If a shoot is canceled due to unsuitable weather, the Client will be offered a reschedule at no extra charge. Refunds will not be provided for weather-related postponements.
3. Safety Conditions
3.1 Safety is paramount. The pilot or crew may abort or postpone the shoot if there are safety concerns, including but not limited to:
- Hazardous site conditions
- Presence of bystanders or unsecured animals
- Interference with flight operations
3.2 No aerial work will be carried out in areas deemed unsafe or where legal requirements cannot be met.
4. Airspace & Flight Restrictions
4.1 All aerial work is subject to UK Civil Aviation Authority (CAA) regulations or the equivalent governing body.
4.2 Flights may be restricted or denied in controlled or prohibited airspace, near airports, or in areas requiring special permissions.
4.3 If permissions cannot be obtained or are denied, the Company will notify the Client and offer alternative solutions if possible.
5. Client Responsibilities
5.1 The Client must ensure that the location is ready and safe for aerial work at the agreed time. This includes:
- Ensuring premises access
- Clearing the area of obstructions
- Ensuring the presence of an authorized person (if needed)
5.2 If the site is not ready, or access is delayed by the Client or their representatives, the Company reserves the right to:
- Cancel the shoot and retain the booking fee
- Charge additional fees for re-attendance
6. Cancellations & Rescheduling
6.1 Client Cancellations:
- More than 48 hours’ notice: No charge or a full refund of any deposit paid
- Less than 48 hours’ notice: 50% of the total fee will be charged
- Same-day cancellation or no-show: Full fee is payable
6.2 Company Cancellations:
If the Company cancels due to safety, weather, or legal restrictions, the Client will be offered a full refund or free rescheduling.
7. Force Majeure
7.1 The Company is not liable for delays or cancellations due to circumstances beyond its control, including natural disasters, government restrictions, or acts of God.
8. Liability
8.1 The Company holds full public liability insurance appropriate for aerial operations.
8.2 The Client agrees that the Company is not responsible for any indirect or consequential loss due to delay or cancellation of the shoot.
Let me know if you’d like to add signature lines, adapt this for a contract format, or tailor it to a specific country’s legal framework.
4o
You said:
Tailor for the UK
ChatGPT said:
Certainly! Here’s a UK-tailored version of the Terms and Conditions for Aerial Photography Services, written in professional, clear language and compliant with UK standards, including references to the Civil Aviation Authority (CAA) and applicable UK law:
Terms and Conditions for Aerial Photography Services (UK)
These Terms and Conditions (“Terms”) apply to all aerial photography and videography services provided by [Your Company Name] (“the Company”) to the Client.
1. General
1.1 By confirming a booking, the Client agrees to be bound by these Terms.
1.2 All aerial work is conducted in accordance with current UK Civil Aviation Authority (CAA) regulations and under the Company’s Operational Authorisation (if applicable).
1.3 The Company reserves the right to update these Terms at any time, with notice given to existing Clients where changes may affect a booking.
2. Weather Conditions
2.1 Aerial photography is weather-dependent. Operations may be postponed or canceled due to adverse conditions, including but not limited to:
- High winds
- Rain or drizzle
- Fog or low cloud
- Poor visibility
2.2 The final decision on whether a flight can proceed lies with the Company’s CAA-authorised pilot.
2.3 In the event of cancellation due to weather:
- The Client will be offered a reschedule at no additional cost.
- Refunds will not be issued unless otherwise agreed in writing.
3. Safety Conditions
3.1 The safety of people, property, and aircraft is paramount. The Company may suspend or cancel a flight if:
- The environment is deemed unsafe (e.g. crowding, loose objects, animals)
- There is any risk to the public or personnel
- Conditions on-site violate CAA regulations or pose a hazard
3.2 The Client must follow all safety instructions issued by the Company or its representatives. Failure to comply may result in cancellation without refund.
4. Flight Restrictions & Permissions
4.1 Aerial operations are subject to airspace rules and may be restricted by:
- Proximity to airports or aerodromes
- Temporary flight restrictions (e.g. events, emergency zones)
- Controlled, restricted, or prohibited airspace
4.2 The Company will make reasonable efforts to obtain necessary permissions and assess airspace compliance in advance.
4.3 If permissions cannot be granted or the CAA restricts flight, the Company will:
- Inform the Client as soon as possible
- Offer a reschedule or full refund of any advance payment
5. Client Obligations
5.1 The Client is responsible for ensuring the location is suitable and ready for aerial operations. This includes:
- Granting access to the property and relevant areas
- Ensuring the site is clear of obstructions and safe for takeoff/landing
- Having an authorised representative present on the day, if required
5.2 If the shoot cannot proceed due to the Client’s failure to meet these conditions, the Company may:
- Charge the full fee for the session
- Offer a reschedule at an additional cost (at the Company’s discretion)
6. Cancellations & Rescheduling
6.1 Client-Initiated Cancellations:
- More than 48 hours’ notice: No charge and any deposit refunded.
- Less than 48 hours’ notice: 50% of the agreed fee will be charged.
- Same-day cancellation or no-show: 100% of the fee is payable.
6.2 Company-Initiated Cancellations:
- If cancellation is due to weather, safety, airspace restrictions, or technical issues, the Client will be offered a reschedule or full refund.
- The Company accepts no liability for consequential losses caused by such cancellations.
7. Force Majeure
7.1 The Company shall not be liable for delay or failure to perform obligations due to events beyond its control, including but not limited to:
- Acts of God
- Severe weather
- Government restrictions
- Pandemic-related disruptions
8. Liability and Insurance
8.1 The Company maintains valid Public Liability Insurance suitable for aerial operations in the UK.
8.2 While every effort is made to ensure safety and quality, the Company is not liable for:
- Any indirect or consequential losses
- Delays or cancellations beyond its control
8.3 The Client agrees to indemnify the Company against any claims arising from unauthorised use of aerial footage or non-compliance with local regulations at the shoot location.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the English courts.
Terms and Conditions – Virtual Tour Services (UK)
These Terms and Conditions (“Terms”) apply to all virtual tour production services provided by Inside Out Virtual Tours (“the Company”) to the Client.
1. General
1.1 By booking virtual tour services, the Client agrees to these Terms.
1.2 Virtual tours may include 360° imagery, walkthroughs, floor plans, and interactive media hosted online or provided as embeddable content.
1.3 The Company reserves the right to amend these Terms, with reasonable notice provided to existing Clients.
2. Client Responsibilities
2.1 The Client must ensure the premises is clean, tidy, and ready for photography prior to the scheduled shoot.
2.2 The Company is not responsible for staging, cleaning, or removing personal items unless explicitly agreed beforehand.
2.3 Access must be granted at the agreed time. If access is delayed or denied, additional fees may apply, or the shoot may be cancelled at full charge.
3. Cancellations & Rescheduling
3.1 Client-Initiated Cancellations:
- More than 48 hours’ notice: No charge and any deposit refunded.
- Less than 48 hours’ notice: 50% of the total agreed fee will be charged.
- Same-day cancellation or no-show: 100% of the fee is payable.
3.2 Company-Initiated Cancellations:
- If the Company cancels due to unforeseen circumstances (e.g., illness, technical failure), the Client will be offered a reschedule or full refund.
4. Technical Conditions & Delivery
4.1 The Company will deliver the completed virtual tour within an agreed timeframe, typically 5 working days from the shoot, larger tours may require more time.
4.2 Final delivery may be impacted by:
- Client delays in providing necessary information
- Hosting platform issues
- Late content approvals
4.3 Virtual tours are typically hosted by the Company or via a third-party platform (e.g., Matterport / IOVT Hosting provider). Hosting duration will be agreed in advance; any extended hosting may incur additional fees.
5. Usage & Intellectual Property
5.1 The Company retains the copyright and intellectual property rights of all virtual tour content unless otherwise agreed in writing.
5.2 The Client is granted a non-exclusive, royalty-free licence to use the virtual tour for marketing and promotional purposes.
5.3 The Client may not:
- Alter or resell the virtual tour
- Permit unauthorised third-party use
- Use the content in any way deemed defamatory, misleading, or unlawful
6. Re-Shoots & Revisions
6.1 If a re-shoot is required due to issues under the Client’s control (e.g. unclean property, unprepared rooms), additional charges will apply.
6.2 Minor post-production edits may be included, but substantial changes (e.g. retouching, re-rendering, re-hosting) will incur a fee, quoted in advance.
7. Limitation of Liability
7.1 The Company will not be liable for:
- Loss of business or profits due to delays
- Technical limitations imposed by third-party hosting services
- Content removed or restricted by hosting platforms
7.2 The Company shall not be liable for failure to deliver content where access, preparation, or cooperation has been inadequate or denied.
8. Force Majeure
8.1 The Company shall not be held liable for failure or delay in performing services due to events beyond its control, including:
- Acts of God
- Internet or power outages
- Government restrictions (e.g. lockdowns)
9. Governing Law
These Terms are governed by the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Terms and Conditions – Property Photography & Videography Services (UK)
These Terms and Conditions (“Terms”) apply to all property photography and videography services provided by Inside Out Virtual Tours (“the Company”) to the Client.
1. General
1.1 By commissioning property photography or videography services, the Client agrees to be bound by these Terms.
1.2 These services may include still photography, video walkthroughs, drone imagery (where permitted), floor plans, and edited media files delivered via download or hosted platforms.
1.3 The Company reserves the right to update these Terms at any time, with reasonable notice provided for existing bookings.
2. Client Responsibilities
2.1 The Client must ensure that the property is clean, tidy, and fully prepared for photography or videography prior to the scheduled shoot.
2.2 The Company is not responsible for moving furniture, cleaning, or staging the property unless otherwise agreed in writing.
2.3 Access to the property must be granted at the agreed time. Delays caused by the Client or their representatives may result in additional fees or cancellation.
3. Cancellations & Rescheduling
3.1 Client Cancellations:
- More than 48 hours’ notice: No charge and any deposit refunded.
- Less than 48 hours’ notice: 50% of the agreed fee will be charged.
- Same-day cancellation or no-show: 100% of the fee is payable.
3.2 Company Cancellations:
- If the Company cancels due to unforeseen circumstances (e.g. illness, equipment failure), the Client will be offered a reschedule or full refund of any deposit.
4. Property Readiness & Re-Shoots
4.1 It is the Client’s responsibility to ensure the property is photo-ready. This includes:
- Clean and decluttered interiors
- Gardens/lawns tidied (if applicable)
- Lights working and all rooms accessible
4.2 If the property is deemed unfit for photography or videography upon arrival, the Company may:
- Proceed with limited coverage (as appropriate)
- Reschedule at an additional fee
- Cancel and charge the full service fee
4.3 Re-shoots due to unprepared properties, changes made after the shoot, or Client-requested stylistic revisions are subject to additional fees.
5. Turnaround & Delivery
5.1 Edited photographs and videos will be delivered via download link or email within 5 working days from the shoot.
5.2 Faster delivery can be arranged for an additional fee, if available.
5.3 Final media files will be delivered in standard formats suitable for online and print use. Special formats must be requested in advance.
6. Usage Rights & Copyright
6.1 All images and videos remain the intellectual property of the Company unless otherwise agreed in writing.
6.2 The Client is granted a royalty-free, non-exclusive licence to use the media for the marketing and promotion of the property or business they represent.
6.3 The Client may not:
- Sell or distribute the content to third parties (e.g. other agents or businesses) without written permission
- Alter the images or videos without approval, except for resizing or cropping for display
6.4 The Company reserves the right to use the media for self-promotion, portfolios, or awards, unless the Client specifically requests otherwise in writing.
7. Drone & Aerial Imagery (if applicable)
7.1 Aerial photography/videography is subject to CAA regulations, weather conditions, and site safety.
7.2 Flights may be restricted or cancelled due to wind, rain, proximity to airports, or lack of necessary permissions.
7.3 If aerial work cannot proceed, alternatives or rescheduling will be offered. Refunds are not issued for weather-related cancellations.
Fot additional Aerial work please refer to “Aerial Photography / Videography” Tab Above
8. Limitation of Liability
8.1 The Company shall not be liable for:
- Indirect or consequential losses (e.g. missed marketing deadlines)
- Loss or corruption of files after delivery
- Poor presentation of the property not under the Company’s control
8.2 The Company holds full Public Liability Insurance suitable for on-site work at client premises.
9. Force Majeure
9.1 The Company is not liable for delays or cancellations caused by events beyond its control, including:
- Extreme weather
- Equipment failure
- Illness or accident
- Transport disruptions
- Government restrictions or lockdowns
10. Governing Law
These Terms shall be governed and interpreted in accordance with the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the English courts.